Privacy Policy – How mebet Keeps Your Data Safe

Introduction

Mebet (hereinafter referred to as "mebet", "we", "our") places user privacy at the highest priority. When you register, log in, or use any service on mebet, certain information is naturally shared with us.

In this Privacy Policy, we have clearly set out what data we collect, why we collect it, how we use it, and how we keep it secure. mebet believes transparency is the best policy — we have nothing to hide from you.

If you have any questions after reading this policy, please contact our support team. We are ready to answer all queries in full.

What data is collected

Mebet collects two types of data — what you provide directly and what is collected automatically while you use our services.

Information you provide directly

• Identity Information: Full name, date of birth, gender, and nationality.
• Contact Information: Mobile number, email address, and current residential address.
• Identity Verification Documents (KYC): Copy of national ID or passport, and proof of address.
• Payment Information: Mobile banking number and the last four digits of your bank card (mebet does not store full card numbers).
• Contact Content: Content of chat or email exchanges with the support team.

Automatically Collected Information

• Device Information: Device type, operating system, and browser version.
• Log Information: IP address, login time, session duration, and page visit history.
• Gaming data: Betting history, gaming sessions, and win/loss records.
• Transaction Information: Deposit and withdrawal dates, amounts, and methods.
• Cookies and tracking data: For analyzing website usage patterns.

How data is collected

Mebet collects data in the following ways:

• Provided Directly: Via registration forms, KYC uploads, payment details, and support chat.
• Automatically Collected: Through cookies, web beacons, and log files while browsing the website.
• Third Parties: Verification of necessary information from payment providers and identity verification services.

How Your Data Is Used

Mebet uses the data it collects for the following purposes:

Your data at mebet Ever Never shared with third parties for marketing or advertising without your consent.

Who Your Data Is Shared With

Mebet does not sell your data. However, certain information may be shared in the following limited circumstances:

• Payment Providers: Information required to complete a transaction — strictly limited to that transaction.
• Identity Verification Services: Authorized third-party verification providers for completing the KYC process.
• Game provider: Limited data necessary to operate Live Casino or other games.
• Legal authorities: Upon a valid court order or official request from a regulatory authority.
• Auditor: Authorized auditors for international security and RNG audits.

Cookie Policy

Mebet uses cookies on its website. Cookies are small files stored in your browser that help make the website easier and better to use.

Cookies we use

• Essential cookies: Required to maintain login sessions and verify security — these cannot be disabled.
• Functional cookies: For language preferences, theme settings, and a personalized experience.
• Analytics Cookies: To understand which parts of the website are most used — aggregate statistics only.

Cookies can be disabled through your browser settings, though doing so may affect certain features of the website.

Data Security Measures

Mebet uses industry-leading technology and practices to protect your data:

• 256-Bit SSL Encryption: All data transmissions are encrypted — no one can intercept them in transit.
• Secure Servers: Data is stored in high-security data centers with restricted access.
• Two-Factor Authentication (2FA): OTP verification in addition to a password for account access.
• Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
• Staff training: All mebet staff are trained in data protection and bound by confidentiality agreements.
• Automatic Alerts: Immediate alerts are sent for any unusual login activity or transactions.

Keep in mind, however, that no system is completely foolproof. Do your part to stay secure — use a strong password and keep 2FA enabled.

Data Retention Period

Mebet does not keep your data longer than necessary. General rules:

• Active Account Information: For the duration the account is active and for a specified period after closure.
• Transaction Records: For the period required by legal and regulatory obligations.
• KYC documents: Retained for a defined period after account closure for legal compliance.
• Support Communications: Limited retention period for quality assurance and dispute resolution.
• Log & Analytics Data: Typically short-term — deleted once the security purpose has been fulfilled.

Contact our support team to find out the specific retention period for your data.

Your data rights

Mebet gives you full control over your data. Your rights include:

Children's Privacy

Mebet strictly does not provide services to anyone under 18 and does not collect data from minors. If it is found that a minor has opened an account, that account will be immediately closed and all collected data will be deleted.

If you believe a minor you know is using mebet, please notify our support team immediately.

International data transfers

Mebet is an international platform. Your data is stored on mebet's servers, which may be located outside Bangladesh. Regardless of where your data is stored, mebet maintains the highest security standards.

For international transfers, mebet ensures appropriate legal safeguards are in place and complies with the data protection laws of partner countries.

Changes to the Privacy Policy

Mebet may update this Privacy Policy at any time. For significant changes:

• A notice will be published on the website.
• You will be notified via your registered email or SMS.
• The "Last Updated" date at the top of this page will reflect the change.

Continued use of mebet after any changes have been made constitutes acceptance of the updated policy.

Contact

For questions about the Privacy Policy, requests to access your data, or to file a complaint, please contact mebet: